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Wolverhampton Information Network

The Continence Care Service

The Continence Care Service are based at Lower Green Health Centre however clinics are held at Pendeford Health Centre and Lower Green Health Centre. 

What we do:

We are a nurse led service offering holistic assessment, advice, treatment and management of bladder, bowel and continence related issues. We serve clients of all ages, both male and female, within the borough who are registered to a Wolverhampton GP.  This service is provided within primary care clinics, residential care and nursing homes.

We develop and provide training to health care professionals on topics relating to bladder, bowel and continence issues.

We develop policies, protocols and procedures in relation to this area of care to support and ensure best practice and high quality care for clients.

We manage a home delivery service for the provision of containment aids to clients who have been assessed and require ongoing management as part of their care.

All initial assessments are perfomed via a telephone consultation. If the assessment indicates that there is a clinical need for a face to face appointment to take place then this will be arranged either at Lower Green Health Centre or at home whilst adhering to strict Covid 19 regulations. 

Please contact the service for further details.

Who to contact

Contact Name
The Continence Care Service
Contact Position
For appointments & Clinical enquiries
01902 444503

Where to go

Lower Green Health Centre
Lower Street
West Midlands

Time / Date Details

When is it on
Monday to Friday 8.00am-4.00pm
Session Information
excluding weekends and Bank Holidays

Other Details


Referral required
Referral Details

Referral Process

People who are experiencing symptoms of faecal or urinary incontinence or voiding difficulties should speak to their GP or any other health care professional involved in their care.

This is to confirm that the incontinence or voiding issues are not a symptom of another condition requiring further investigation.

Once the medical assessment is complete the patient may be referred for a continence assessment.

If the patient is an inpatient in the Trust or under the care of community nurses a generic continence assessment should be completed.

If the patient has desire and potential for improvement and the nursing team are unable to succeed a referral to the Continence Care Service will be made.

Health professionals can refer via WUCTAS (Wolverhampton Urgent Care Triage and Access Service)

Referrals should be made via WUCTAS - 01902 443322.

People who are housebound and are not on the Community Nurses caseload will be assessed by the Continence Care Service. 

People who can attend clinics will be assessed by the Continence Care Service

People residing in care homes will be assessed by the Continence Care Service unless community nurses are involved in their care.

Record Last Updated on: 02/12/2020

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