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Wolverhampton Information Network

Wolverhampton Information Advice and Support Service

The Information, Advice and Support Service provides “impartial and confidential information, advice and support on matters relating to a child or young person's special educational needs or disability from birth to 25 years”

Each local authority must provide for children and young people with SEND (and their parents and carers), access to impartial and confidential information, advice and support on matters relating to their SEN or disabilities.  In Wolverhampton, this is done through the Wolverhampton Information, Advice and Support Service (IASS).

The IASS offers information, advice and support about:

  • Education, health and social care matters and relevant law
  • Education, Health and Care plans
  • Support available in schools, early years and post 16 settings
  • Funding arrangements
  • How needs are identified and met
  • Disagreements and moving forward
  • The Local Offer

The team can offer individual support which may include:

  • Support at and preparing for meetings
  • Help to understand processes and procedures
  • Help to participate in discussions and decision making
  • Liaising with services and organisations
  • Looking at positive outcomes
  • Help to navigate the Education, Health and Care needs assessment process

Other support available through the IASS includes:

Follow us on Twitter and Facebook @WolvesIASS

Please visit the independent website: http://www.wolvesiass.org/

Call 01902 556945 or email ias.service@wolverhampton.gov.uk

For further information about the service please visit the website via the link below.

Who to contact

Contact Name
Wolverhampton Information Advice and Support Service
Telephone
01902 556945 Helpline and General Service Number
01902 556945 / 555860 Exclusion Helpline
01902 550396 Parent Information
E-mail
ias.service@wolverhampton.gov.uk
Website
Wolverhampton Information, Advice and Support Service

Where to go

Name
The Gem Centre
Address
Neachells Lane
Wednesfield
Wolverhampton
West Midlands
Postcode
WV11 3PG
Notes

The GEM Centre brings together services provided by Royal Wolverhampton Hospital's Trust, Black Country Partnership NHS Foundation Trust and Wolverhampton City Council for children and young people up to the age of 19, including those who may have special needs and/or disabilities.

Time / Date Details

When is it on
Monday - Thursday 8.30am to 5.00pm. Friday 8.30am to 4.30pm
Time of day
Morning
Afternoon
Session Information
We have a 24hr voicemail facility and provide facilities for working parents and those who are only available to meet during the evening.

Other Details

Availability

Referral required
Yes

Record Last Updated on: 11/01/2019

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