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Wolverhampton Information Network

Enable – Employment Support for People with Disabilities

Provides Individualised support for people seeking paid work, this includes:

  • Initial Assessment and Development Plan of who Enable will support the client to find employment
  • Help with CV’s, job applications, mock interviews, interview support
  • Post-employment support, including job coaching in the workplace
  • One to one support in the workplace
  • Help with learning the role, meeting colleagues, understanding the role, discussing progress with supervisor  and integration in to the staff team etc
  • Usually intensive at first, then the job coach gradually withdraws over time at a rate that suits the individual and employer
  • There are links with the Care Act 2014 which requires Local Authorities to provide or arrange services that help prevent people developing needs for care and support
  • All staff have enhanced DBS clearance, many years’ experience supporting people with a disability in various social care settings.  Staff receive Training in Systematic Instruction (TSI) mandatory MAPA and Safeguarding training whilst undergoing relevant training provision whilst employed by Enable and Shropshire Council.

You are able to self-refer using the referral form which can be sent to you upon request or a referral can be made by your Social Worker or SEND Officer.

There is no charge for the service.

  • There is no waiting list
  • Service is delivered locally in a building that is accessible for all kinds of need

Home visits can be undertaken, however, the nature of the service provision requires individuals to be able to travel freely throughout the city therefore a mutually agreed meeting place is preferred.

As the service is part of the Local Authority, it is therefore bound by the complaints procedures set withing the City of  Wolverhampton Council.

Who to contact

Contact Name
Vicki Williams
Contact Position
Senior Business Development Officer
01902 554040
01743 276900


Initial Assessments and Vocational Profiles are completed with all new referrals to Enable to establish a baseline regarding skills, experience, availability and preferred work choices.

Enable provide information through Twitter, Facebook, Enable website, Wolverhampton Information Network, leaflets, regular meetings and phone calls.  Enable support the individual to make positive life choices and secure Better Off Calculations to make sure they are not financially disadvantaged when taking up paid employment

Interpreters will be employed to assist in effective communication if English is not the first language.  Documentation will be translated/amended into an accessible format based on individual requirements.

All forms of communication i.e. Sign Language, Bliss Symbols, Makaton etc. will be used to facilitate accurate and effective communication dependent upon individual requirements.


Where to go

Enable - Wolverhampton
Action 4 Independence
Albert Road
West Midlands

Time / Date Details

When is it on
Monday to Thursday 9.00am – 5.00pm and Fridays 9.00am – 4.30pm

Other Details


There are no costs associated with the service provided the individual has suitable eligibility.


Age Ranges
The age range is from 16 years and over
Referral required
Referral Details

Referral criteria for Enable Wolverhampton:

  • Have to be 16+ years of age
  • People who have a disability and are currently receiving a social care service from social work teams
  • Disability’ covers anyone with a physical, autism or learning disability that has a substantial (taking longer than it usually would to complete a daily task) or long-term (12 months or more) negative effect on their ability to carry out normal daily activities and people suffering from a progressively debilitating condition (one that gets worse over time)
  • People who are unable due to their disability to independently access universal employment support services and or the work environment without additional support
  • People with a disability who need employment support to prevent them from becoming future social care clients (‘Prevention customers’)
  • Have previously been on the caseload of local authority Adult Social Care services in the last three years
  • A young person (16-25 years) who is or has previously been on the caseloads of local authority Children’s disability services in the last three years or have an EHC plan
  • A young person (16-25 years) who is or has previously been a customer of local authority Children’s Services in the last three years

Decisions about who can access the service are established through the referral criteria and proven eligibility.  Referrals that do not meet the criteria will be signposted to services more suited to their needs.

  • A person moving outside of Wolverhampton to another Borough where there are existing care costs involved will have their support transferred to that Authority with an agreed period of transition to equivalent services from within the new Authority. 
  • If the individual moves out of Borough but remains a resident of Wolverhampton, i.e. care costs paid by Wolverhampton, their services will remain the same and support from Enable will continue to be provided.
  • If someone moves out of Borough but has no care costs attached then involvement with Enable will cease.


Record Last Updated on: 16/02/2018

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