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Wolverhampton Information Network

Wolverhampton Library Service - I.T Volunteer

The City of Wolverhampton Council's Library Services are seeking volunteers for the following role: 

Role Title

           I.T. Volunteer

Purpose of The Role

  • Advising individuals/groups on how to use library computers - spending more time than library staff have available to provide in depth help.

What You Will Be Doing

  • Help library members to use the internet, webmail and Microsoft Office applications.
  • Advise on how to use electronic resources.
  • Demonstrate use of adaptive technology and other devices such as scanners and printers.

Skills, Experience and Qualities Needed

You will need to;

  • Know how to use the internet and have experience of Microsoft Office applications.
  • Be flexible and reliable.
  • Be customer focussed.
  • Be patient and clear in their support for others.
  • Ideally have some training or teaching experience.
  • Be able to organise and be self- motivated.
  • Speakers of other languages welcome.

When & Where

  • Dependant on places available but will be within Wolverhampton.

Support Offered

  • Induction.
  • Relevant training.
  • Reviews.

What You Could Get Out of It

  • Develop your own I.T. skills while passing on your knowledge.
  • Develop your communication, listening & teaching skills.
  • Certificate of volunteering (on completion of agreed hours).
  • The pleasure of helping others develop their skills.

Other Relevant Information

  • A volunteer agreement negotiated and signed.
  • All placements will adhere to the Libraries volunteering and I.T. security policies.
  • Will need to commit to regular time/day so library users know when extra support is available.

What To Do If You’re Interested

  • Contact the volunteer coordinator at Wolverhampton Central Library on 01902 551987 or complete an application form which can be found in any Wolverhampton Library branch.

Further information can be found in the downloads section of this page.

Who to contact

Contact Name
Emma Birkett
Contact Position
Volunteer Support Assistant
Telephone
01902 551987
E-mail
emma.birkett@wolverhampton.gov.uk
Website
Wolverhampton Libraries

Where to go

Name
Wolverhampton Central Library
Address
Snow Hill
Wolverhampton
West Midlands
Postcode
WV1 3AX
Notes

Voluntary opportunities available at the following libraries (subject to availability)

Ashmore Park, Bilston, Central Library, Collingwood, East Park, Education Library, Finchfield, Long Knowle, Low Hill, Pendeford, Penn, Spring Vale, Warstones, Wednesfield, Whitmore Reans.

Record Last Updated on: 21/01/2019

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