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Wolverhampton Information Network

Sensory Inclusion Service (SIS) Vision and Hearing Teams

What does the service do?

The Sensory Inclusion Service (SIS) works in Wolverhampton with:

  • children and young people from 0 to 19 with a medically diagnosed hearing or a visual impairment
  • their families and carers
  • their schools or early years settings

For more information on types of hearing and eye conditions please click here

We follow statutory guidance on duties, policies and procedures relating to Part 3 of the Children and Families Act 2014 and the Special Educational Needs and Disability Code of Practice

We do this by:

  • supporting families from diagnosis of hearing loss or eye condition by giving advice and guidance to carers, settings and school - For more information on who we support click here.
  • assessing functional hearing and vision and giving audiological support
  • supporting settings and schools and providing in-service training
  • teaching one to one and small groups of children
  • providing educational advice for Educational Health and Care Plans
  • offering support for transition to adult services
  • specialist playgroup - for parent guidelines for the weekly sensory playgroup please click here.
  • signing and Braille classes
  • habilitation assessment and training for children and young people with visual impairment.

For more information about habilitation please click here

The outcomes we strive to achieve include:

  • Raising expectations and achievements for children and young people with hearing and vision loss.
  • Increasing awareness of the adaptations to teaching and strategies needed to support young people with hearing and vision loss.
  • Supporting and empowering families, children and young people to understand and accept the implications of their sensory impairment
  • Helping children and young people with sensory impairments to become independent learners and be prepared for adult life.

What skills or training do our staff have?

Our teachers have additional training and hold the Mandatory Qualifications for Teachers of Hearing and Visual Impairment (Teacher of the Deaf, QTVI).

We also have specialist Teaching Assistants, an Educational Audiologist, a Deaf Tutor and a Registered Habilitation Specialist. For more information about the role of a Teacher of the Deaf and QTVI the video links below may help:

We work with other professionals and organisations and some useful contacts for hearing and visual impairment can be found in our downloads section.

How do we keep in touch?

  • We provide a record of our visit to both parents and settings.
  • Annual reports and targets and evaluations.
  • Reports for Education, Health and Care plan reviews.
  •  A range of satisfaction survey questionnaires.
  • Review meetings.
  • When required interpreters can be arranged for assessments

We can provide materials in Braille.

How do I give a compliment or make a complaint?

In the first instance contact the Head of Service.

SIS follows Wolverhampton City Council’s complaints and compliments procedure. See the links below.


Who to contact

Contact Name
Rob Tipton, Vision Team Leader/Jan Morgan, Hearing Team Leader
Jan Morgan: 01902 555936
Rob Tipton: 01902 555937
E-mail: E-mail:

Who can use the service?

Eligibility Criteria

  • Children and young people who have a medical diagnosis or there is significant concerns about their use hearing or vision use.
  • We use the National Sensory Impairment Partnership (NatSIP)

       Support Allocation Matrix to inform our decisions about frequency of support.

  • Children and young people who are educated in settings and schools in Wolverhampton.
  • Pre-school children living in Wolverhampton.

For further details see the download section.

We liaise with sensory services in other authorities should children or young people move into or out of Wolverhampton.

Where to go

Sensory Inclusion Service
C/O Warstones Primary School
Warstones Road
West Midlands

Other Details


Is there a charge? The service is centrally funded and therefore there are currently no costs for assessment for individual children or young people aged 0 – 19. Post 19 one transition visit is provided free of charge. Further support would require commissioning. We do not currently have any services that can be financed via a personal budget. Where do we work? The service supports children in homes, settings and schools. Our specialist Sensory Playgroup is at the Gem Centre which is fully accessible.


Age Ranges
All Ages
Referral required
Referral Details

The Referral Process

  • We will accept referrals for assessment from medical colleagues,  other professionals involved with children and young people and parents and carers who have concerns about their child or young person.
  • Referrals can be made via secure e mail or in writing.
  • There is no current waiting list although we may have to prioritise on the basis of need under certain circumstances.

We aim to respond to all new referrals within 10 working days. The Service operates during term time only.

Record Last Updated on: 29/05/2018

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