Skip to main content
Wolverhampton Information Network


Acas (Advisory, Conciliation and Arbitration Service) provides free and impartial information and advice to employers and employees on all aspects of workplace relations and employment law. We support good relationships between employers and employees which underpin business success. But when things go wrong we help by providing conciliation to resolve workplace problems.

We also provide good value, high quality training and tailored advice to employers. Our expertise is based on millions of contacts with employers and employees each year and we are governed by an independent Council, including representatives of employer and employee organisations and employment experts.

We are often contacted to provide advice and support in the following areas:

View our full A-Z of employment advice, download free Acas guidance Publications or access our Tools, Templates and Resources.

If Helpline Online hasn't answered your question or if you are still unsure about the guidance we have provided then the Acas Helpline can provide clear, confidential, independent and impartial advice to both employers and employees who are involved in an employment dispute or are seeking information on employment rights and rules.


Who to contact

Acas Helpline: 0300 123 1100

Our vision is to be Britain's champion for successful workplaces and a motivated workforce.

This vision is underpinned by the following six pledges.

  • We are a fair, unbiased and professional public service.
  • Our priority is to meet customers' needs.
  • We are committed to, and promote, equality and diversity.
  • We are proud of our staff, respect their views and invest in helping them meet their potential.
  • At all times we are accountable for our performance.
  • We are one organisation, no matter where we are based or what job we do.

As part of this we are determined to promote equality and diversity.

Time / Date Details

When is it on
Monday to Friday 8am-6pm.

Record Last Updated on: 24/09/2019

Back to top