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Wolverhampton Information Network

Carer Support Team

The Carer Support Team offers a range of support for carers of adults living in Wolverhampton.

A Carer is anyone who provides support for a relative, friend or neighbour without payment. The person that you look after may have a mental health need, learning disability, physical and sensory disability or may be an older, vulnerable person.

The Carer Support Team can support you in your caring role by offering the following:

  • Practical information, advice & guidance
  • Carer's Assessment
  • Benefits advice
  • Signposting
  • Emotional support
  • Carers Emergency Card
  • Carer Training
  • Carers Cafe at the Lighthouse, Evie's Kitchen, Big Venture Centre
  • Information about Breaks for Carers
  • Short Break caravans

What is a Carer's Assessment?

This is an opportunity for you as a carer to talk about your caring role and the impact it has on your life.  You will then be able to work through a plan to support you in your caring role.

Personal Budgets

A Carer Personal Budget (also known as a Carer Direct Payment) is a sum of money paid by the council's Adult Social Care department to help to a carer to pay for things which will help them in their caring role. It allows a carer to have more control over how they are supported. To get a personal budget you will have to have had a Carers Assessment and you will need to be eligible. To find out more contact the Carers Team. You and the person who completes the assessment with you will create a support plan which will show how your support will be arranged, and how you will spend your personal budget.

Benefits Advice

As a Carer, there may be benefits, such as Carers allowance that you are entitled to.  The person you care for may also be entitled to benefits that you may not be aware of.  During your carer's assessment, you will be offered advice and support about the benefits you may be able to claim. You should always get advice when putting in claims as sometimes claiming certain benefits can have an impact on the benefits of the person you care for.  For more information please contact the Carers Team.

Carers Emergency Card

Carers are offered an emergency card once they have had a Carers Assessment so that if the carer was in an accident or emergency the card would identify them as a carer and a contingency plan can be put into place.

All Age Carer Strategy

An All Age Carer Strategy has been developed and is available, along with an Executive Summary in the downloads section of this page.

Information and Advice

The team provides a City Carer magazine and monthly bulletin for carers and also organises activities and information awareness events during Carers Week and Carers Rights Day. More information is available by contacting the team and by viewing the downloads section of this page.

Carer Training, Events, and Workshops

The team offers ad hoc Carer Training, for example, First Aid Training and IT sessions. For more information contact the team.

Carers Cafes: Please see details of carers cafes in the downloads section of the page.

Carers Short Break Caravans - see brochure in downloads

Guidance on how to be a Carer Friendly Employer

ADASS (Associate Directors of Social Services), in association with each of the West Midlands Authorities, have launched guidance on being a Carer Friendly Employer. The guides are attached in the downloads section of this page.

  • Carer Friendly Employees Guide: A guide for staff who combine caring with paid employment
  • Carer Friendly Employers Guide: A guide to support your staff who combine caring with paid employment

The guides offer information and support about how organisations can support carers and what employees can expect. There is also a pledge that you can sign up to and display. To become a Carer Friendly Employer and sign up to the pledge, email the Carers Team.

Follow us on Twitter, and Instagram via -  @WolvesCarers


Who to contact

01902 553409
Wolverhampton Carer Support

Where to go

Carer Support Team
Wolverhampton Central Library
Snow Hill
West Midlands

Full Disabled Access and Translation Service on request.

Time / Date Details

Session Information
Monday: 10.00am to 12.00noon
Tuesday: 2.00pm to 4.30pm
Wednesday: 10:00am to 12:00noon
Thursday: 2:00pm to 4:30pm
Friday: 10:00am to 12:00noon

Other Details


Age Ranges
Adults (18 - onwards)
Referral required
Referral Details

Open Referral System

Record Last Updated on: 02/04/2020

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