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Wolverhampton Information Network

Secure Healthcare Solutions

Secure Healthcare Solutions is a Nurse-led company offering Care at home, domicliary care in your own home. Secure Healthcare is registered and regulated by the Care Quality Commission (CQC) to deliver personalised care services to people in their own homes.

Our Care at Home Team

We have a dedicated Care at Home Team who provides support every step of the way, from initial enquiry through to the delivery of the care. Our care at Home team have in-depth knowledge and experience and experience in advising, co-ordinating and delivering care at home packages and are able to advise on the most suitable care service to meet all specific requirements.

Whether you are looking for a little extra help around the home, assistance with personal care, or an alternative to hospital admission, we know that there is nothing quite like being in your own home. Our Care at home service offers the choice to remain independent in the comfort of your own home, enabling your family and friends to be more directly involved with your care, without compromising on quality of care.

Personal care

Designed to support with everyday activities, our personal care service is tailored to individual needs. Our staff will always follow established detailed care plan, which may include:

  • Care – personal care and individual care. We can support people with high level care needs, including PEG feeding, stoma care, hoists and other equipment.
  • Day to Day support – at work, college, university or at home
  • Social – shopping trips, visiting friends, holidays, day out, cinema
  • Companionship – talking, reading, listening or just being there
  • House hold tasks – Housework, Laundry, Cooking and shopping
  • Mobility – assisting when reduced mobility is becoming an issue
  • Supporting with medication


People who live alone may not necessarily be incapacitated by their health issues. However, loneliness can be just as bad. A friendly and professional companion from Secure Healthcare Solutions is always available whenever one is needed. Whether you require help with household chores or someone to sit, chat and read with you, Secure Healthcare can help.

Live-in care

Our live-in care service is most suited to those who need someone to be with them during the day and night, whilst maintaining a high level of independence within the comfort of their own homes. Live in care can be offered as a respite or short-term care solution. Our flexible, experienced and fully trained staff will live with the person being cared for in their own home, allowing them to continue their routines and lifestyle. This can reduce disruption and anxiety, often shortening recovery times due to the level of support offered. There are many scenarios where live in care is the perfect solution, this can include:

  • A well-deserved break for the main carer
  • Emergency cover
  • Prevention of unnecessary nursing home admission
  • Time spent recovering from an illness in your own home following an operation
  • Accompaniment on holiday

What is different with our live in carers? Our carers listen and really try to understand what’s important to you. Our carers have a unique approach to day to day challenges and our extensive training means they are well placed to support you regardless of the condition. Most importantly our Carers know that communication, encouragement, understanding, reassurance and patience, helps you to take full and active control of your life.

Respite care / Holiday care

Care giving can be stressful and burnout can occur. When the normal carer needs to be away for holiday or for other reasons, Secure Healthcare Solutions is ready to step-in and maintain the same care the client is used to.

Palliative care

Palliative care is a specialised area of healthcare for patients with life threatening illnesses. Our palliative care service can be provided at all stages of illness, including pre-diagnosis, diagnosis, treatment and cure. The main objective for our service is to achieve the best quality of life for those suffering from a progressive illness, as well as their families.

Home from hospital

Discharge from hospital can create new challenges for both patient and relatives. Secure Healthcare Solution nurses make sure that this transition is as smooth as possible. The homecare assistance will be tailored to meet the specific patient’s needs.

Complex Care

Many customers turn to Secure Healthcare Solutions as we can support them with nursing-led care within the comfort of their own home. Overseen by our nursing team and trainers, our professional carers are trained and supervised to support a wide range of complex medical interventions. We work closely with customers, their families and existing professionals to ensure that  care needs are met and lifestyles maintained.

We concentrate on the things you can do, not what your condition prevents you from doing.

How we can help:

  • Intermittent Catheterisation
  • Peristeen – rectal irrigation
  • Suppositories and digital stimulation for bowel management
  • Bladder washout
  • Convene
  • Urethral and Supra pubic catheter
  • Cpap, BiPap and Vpap ventilation
  • Cough Assist
  • Diabetes blood sugar monitoring
  • Stoma – ileostomy, colostomy, urostomy
  • Inhalers
  • PEG feeding inc.bolus and continuous
  • Nebuliser
  • Insulin Injections

Who to contact

Contact Name
Dianne Pearce
Contact Position
Customer Liaison Manager
01902 302017
Secure Healthcare Solutions


Ventilator Nursing Care

We provide non- invasive ventilator nursing-led care and support in the home for those individuals who experience condition-related breathing difficulties. We can help ventilated customers requiring both BIPAP and CPAP ventilation.

Continence Care

We cover all aspects of continence care – from the initial assessment to determine the bladder or bowel care needs of you or your loved one, to delivering the continence support and training you or they require. We ensure we follow the agenda for personalisation and no two people are going to have exactly the same needs. We can provide support with a range of continence techniques, including bladder retraining, incontinence aids, management of indwelling urethral catheters, supra-pubic catheters, urostomys and mitrofanoff systems, frequency toileting programmes, and pelvic floor exercises. We can also help manage medication regimes, monitoring of treatment programmes, and management of urinary tract infections.

Gastrostomy Care

Our Registered Nurse team provide gastrostomy care and PEG support too. Regimes can be continuous or bolus of all nutritional intake. Our support can be developed to support the reintroduction of oral nutrition and fluid intake support.

Emergency Home Care

Sometimes events happen so fast that families are left looking for emergency care for an elderly relative or younger person and there is no time for the usual home visits and assessment that usually precede the start of care.

Secure Healthcare can help by providing emergency care for people who need care fast. We call this a crisis situation.

Each situation is different, but some common scenarios when we can provide immediate support include:

  • Rapid Response for an unplanned discharge from Hospital.
  • Situations requiring emergency home care such as falls and accidents
  • Emergency support where another provider has let a family down.
  • Urgent Pallative care so a loved one can return home and have comfort and dignity of dying at home.

Where to go

Grand Station
Suite One
Sun Street
West Midlands
WV10 0BF

Other Details


Please contact us for price plans and costs.


Referral required

Record Last Updated on: 27/12/2018

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