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Wolverhampton Information Network

Universal Credit – has arrived in Wolverhampton.

Universal Credit in Wolverhampton

What is Universal Credit?

Universal Credit is the Government's flagship welfare reform. It is a new type of benefit, administered by the Department of Work and Pensions, designed to support people who are on a low income or out of work. Universal Credit, which is being rolled out across the country is replacing the following 6 existing working age benefits:

Universal Credit will replace:

  • Income based Jobseeker's Allowance
  • Income related Employment and Support Allowance
  • Income Support
  • Child Tax Credit
  • Working Tax Credit
  • Housing Benefit

Please note: Pensioners are not affected.

How will the changes affect you?

Universal Credit will mean big changes to the way people apply for and receive their benefits. People can only apply for Universal Credit online and they must have a bank or credit union account to receive payments.

What help is available locally?

To support those who are currently in receipt of welfare a group of local organisations have launched a campaign called "Universal Credit in Wolverhampton" to help residents manage the changes.

Universal Credit in Wolverhampton is a partnership between lots of organisations and agencies working together in the city including: City of Wolverhampton Council, Wolverhampton Homes, Citizens Advice, Wolverhampton City Credit Union, Transforming Communities Together, Heantun Housing, Job Change, Refugee and Migrant Centre and Bilston Resource Centre.

These local organisations have worked together to offer a support package to help people prepare for the new benefit.

A new website (please click on the link) - Universal Credit in Wolverhampton has been created which is full of helpful information.

The website has details of all the places you can access the internet for free, advice for how to get a bank or credit union account and personal budgeting support if people need help managing their money.

The contact number for the Welfare Hub is: 01902 555670

The website has a very good FAQ's section with links to relevant sections.

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