Parent/Carer Consultation Service offered by the Educational Psychology Service

The City of Wolverhampton Council’s Inclusion and Empowerment Service launched a remote parent/carer consultation offer in March 2020 to support families during lockdown.

Listening to feedback from parents/carers and building on the successes of the parent/carer consultation service, the Educational Psychology Service would like to continue this free offer as part of our core work. The service is open to any parent/carer of a child/young person who lives in Wolverhampton or who is in the care of Wolverhampton Local Authority.

The aims of our service are that parents/carers:

• will feel an improved sense of well-being/will feel better after the consultation;
• will feel listened to and that the Psychologist has listened to understand their concern(s);
• will feel better able to cope with the concern(s);
• may view the issue(s) in a different way and will work with the Psychologist to identify different possibilities and solutions;
• may be provided with any useful resources to support them in dealing with the issue(s);
• may be signposted to other agencies to support them with the concern(s) at this time.

Parents/carers will be contacted remotely by your preferred method of communication and offered an initial consultation of up to 30 minutes with a member of our Educational Psychology Service. This could include Educational Psychologists, Trainee Educational Psychologists or Assistant Psychologists. You may also be offered a review consultation at a later date, mutually agreed by you and the Psychologist, as a way of monitoring progress.

Areas you may wish to discuss or explore with us could include:

• How can I promote emotional wellbeing and positive mental health for me and my family;
• How do I support my child’s learning, social and emotional needs at home;
• How do I help my child who is anxious or worried;
• How do I promote positive behaviour in the home context;
• How can I support positive relationships in my family;
• What can I do as a parent/carer to support my child or young person through transitions;
• Advice about Special Educational Needs and Disabilities (SEND).

Please note that this is a distinct offer for parents/carers and is not an extension of our work in schools.

For more information about the consultation service for parents/carers or to make a request, please visit our website and complete an online request form: