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Making a complaint

There are several ways you can raise a complaint if you feel that the council is not giving you the best service we can. Here you can find out more information about the Complaints Team and their processes  

Making a complaint - Adult Social Care

If you are not satisfied with any aspect of the City Council's Adult Social Care service, then you have the right to complain. Here you can find out more information about the Complaints Team and their processes

Market Street One Stop Shop (Wolverhampton Homes)

You can now report and check repairs, check your rent account, update your contact details and access the online payments system using 'My Account'. You can contact us online via our website or by emailing us…

Meals on Wheels

Wolverhampton's Meals on Wheels service is now open to everyone without the need for an assessment and we deliver meals, 365 days a year. It includes a hot meal and dessert delivery service. You can find more information about the Meals on…
 01902 556677

Mental Health Team

  The Mental Health Duty Team will take referrals for assessments and signpost any concerns to the relevant departments. What we do:- We work in partnership with people who use our services, carers, NHS, third and independent sector…

Neville Garratt Centre for Independent Living

The Independent Living Service provides assessment for equipment and adaptions to help you with the tasks of daily living. The service offers self- assessment, clinic assessment or home assessment, depending upon the issues that you…
 Independent Living Service: 01902 553666 (option 1)

P3

P3 locally provide housing advice and Direct Access Accommodation and Pathway service to homeless adults in Wolverhampton. It is supported by City of Wolverhampton Council . In Wolverhampton the accommodation consists of: Stage 1-…
 01902 490050  At risk of homelessness-ring our Freephone number on: 0800 107 6753

Paying for your Care - City of Wolverhampton Council

The City of Wolverhampton Council may provide financial support (subject to a financial assessment in most cases) for residents who require help with paying for their eligible care and support needs.  There are two categories of…

Radar Keys

Radar Keys offer disabled people independent access to locked public toilets around the country. Toilets fitted with National Key Scheme (NKS) locks can be found in shopping centres, pubs, cafés, department stores, bus and train…
 01902 551199

Recovery Near You - Wolverhampton Substance Misuse Service

Recovery Near You is a free and confidential service, commissioned by the City of Wolverhampton Council and run by crime reduction charity Nacro in partnership with Aquarius and Birmingham and Solihull Mental Health NHS Foundation…
 Adults: 0300 200 2400  Young People: 0300 123 3360
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