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Wolverhampton Information Network

The Continence Care Service

The Continence Care Service are based at Lower Green Health Centre. 

What we do:

The Continence Care Service is a nurse led service offering holistic assessment, advice, treatment and management of bladder, bowel and continence related issues. We serve clients of all ages, both male and female, within the borough who are registered to a Wolverhampton GP.  This service is provided within primary care clinics, domicillary settings, residential care and nursing homes.

We manage a home delivery service for the provision of containment aids to clients who have been assessed and require ongoing management as part of their care. The service can only prescribe containment products (pads) that are provided by the appointed supplier that has been awarded the contract via the tendering process. The contact is currently with Ontex. All presciptions provided are determined by evidence based clinical need.

All initial assessments are perfomed via a telephone consultation or face to face appointment dependent on the cliical need. If the assessment indicates that there is a clinical need for a face to face after the iniital appointment then this will be arranged either at Lower Green Health Centre or at home whilst adhering to strict regulations. 

Please contact the service for further details.

Who to contact

01902 444503
Continence Care Service Facebook Page

Where to go

Lower Green Health Centre
Lower Street
West Midlands

Time / Date Details

When is it on
Monday to Friday 8.00am-4.00pm
Session Information
excluding weekends and Bank Holidays

Other Details


Referral required
Referral Details

Referral Process

People who are experiencing symptoms of faecal or urinary incontinence or voiding difficulties should speak to their GP or any other health care professional involved in their care.

This is to confirm that the incontinence or voiding issues are not a symptom of another condition requiring further investigation.

Once the medical assessment is complete the patient may be referred for a continence assessment.

If the patient is an inpatient in the Trust or under the care of community nurses a generic continence assessment should be completed.

If the patient has desire and potential for improvement and the nursing team are unable to succeed a referral to the Continence Care Service will be made.

Health professionals can refer by emailing the Continence Care Service with details of clients:

  • Name 
  • NHS Number
  • Contact Telephone / Email 
  • Reason for Referral 
  • GP 
  • The Continenence Care Service are able to extract the information from the Clincial Portal to aid assessment. 

Record Last Updated on: 12/07/2022

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