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Wolverhampton Information Network

Children's Therapy Services - Physiotherapy

Our Physiotherapists support babies, children and young people who have conditions which affect their physical and functional development.

What does your service do?

We work with children who have neurological, developmental, and orthopaedic conditions who may also have complex long-term medical, social and learning needs. The focus is on maximising a child or young person's physical ability within their everyday activities at home, in education and in their community.

Physiotherapists may work with Occupational Therapists to achieve the outcomes outlined here.

Physiotherapists will usually be involved at an early stage of your child's development and work with active exercises. They focus on joint range, muscle tone, movement and gross motor activities.

The team work together to identify the best combination of activities and equipment (such as seating), for your child. Physiotherapists and Occupational Therapists also work with Speech and Language Therapists on aspects of feeding. Physiotherapists will see most children individually.

Self-management and independence is an important aspect of the service. Treatment sessions vary greatly depending upon your individual need and include:

  • Regular assessments where we identify the most appropriate therapy interventions for you. We offer you an individual programme to meet your particular needs involving either individual therapy or specialist group work.
  • Developing your treatment programme which may include exercises and positioning and sometimes hydrotherapy if you need it. We can train other people who help you such as your family (parents, grandparents and brothers and sisters), your respite carer and your teachers to do your exercises and positioning with you if we all agree to do this.
  • Advice to support your everyday activities.
  • Assessment and advice about specialist equipment designed to improve your functional ability and mobility. Social Care (Independent Living Service) provides some specialist equipment for you and some will come from the Health Service. Therapists will make detailed assessment of your need and apply for funding from the correct provider. If an item is required and there is no funding available, your Physiotherapist will help you submit applications for funding from charitable organisations.
  • Contribution to your Education Healthcare Plans, support you at Team Around the Child and other meetings and reports. A Physiotherapist may act as your Keyworker. Therapists will share their findings with members of the wider team if you and your parents / carers give permission.
  • Signposting you and your family / carers to helpful activities and to other organisations, including referral to Mobility/Wheelchair Services or Orthotics if needed.

Our Physiotherapists and Occupational Therapists specialise in the treatment of children and young people. We follow local and national professional guidelines, and have supportive management training and review structure. Our therapists have had further training in Bobath, neuro-development, sensory integration, orthopaedics, hydrotherapy and respiratory conditions. All staff are DBS checked and undertake on-going mandatory training and continuing professional development.

Every member of our team has an appraisal and continuing professional development according to service needs and changes. We work to the professional standard of the Health Care Professions Council (HCPC) and professional bodies. Local governance arrangements involve monitoring of all incidents.

What to do if you are unhappy about a decision that the service makes?

All decisions regarding therapy are made in consultation with you and your family or carers. We get the best results when we work closely with the other people who are involved with you, and we aim to plan your treatment in partnership with these people. This means that the whole team who support you can adapt to give a unified approach, usually helped by - Team Around The Child. Joint planning means that we try to ensure that you and your family / carers are happy with decisions.

How to give a compliment or make a complaint about the service?

Use the suggestion box at The Gem Centre, containing the forms you need to make a complaint or give a compliment.

Contact The Gem Centre directly to access the most appropriate person.

Contact the Patient Advice and Liaison Service (PALS) based at New Cross Hospital on Tel: 01902 695362 / 695368 or Email:

Visit The Royal Wolverhampton NHS Trust website at
or for complaints.

Who to contact

Contact Name
Children's Therapy Services
01902 446290 / 446302

The first point of contact is your child's therapist or you can contact Therapy Services at The Gem Centre on the telephone number provided.

Where to go

The Gem Centre
Neachells Lane
WV11 3PG

We are flexible about where therapy sessions take place in order to best meet your needs and to use our resources wisely. The Gem Centre is fully accessible, and we do offer appointments at other venues, including your school or home. Members of our team work in special schools on a regular basis.

Time / Date Details

When is it on
8.30am until 4.30pm Monday - Friday
Time of day

Other Details


Age Ranges
Referral required
Referral Details

We work as part of the multidisciplinary team who support children and young people from birth to 16 years of age, or up to 19 years of age if you are still in full-time education.

Our Physiotherapists have extensive knowledge and experience in recognising and managing a range of conditions which impact on physical and movement development

If you are registered with a GP in Wolverhampton, attend school in Wolverhampton, or live in Wolverhampton, you can access our service.

If you attend school outside Wolverhampton, it might be better for you to have your therapy with the local team. For example, if you go to school in

Walsall, the Walsall Therapy Team may work in that school already and it would be in your best interest to have your care given by the Walsall Therapy Team so that you are working with just one set of therapists. This also means that we make the best use of our direct therapy to provide services to Wolverhampton, without our therapists spending time driving long distances.

We transfer your care to a more local therapist if you and your family / carers move out of the Wolverhampton area. We will supply your new therapist with written information about your care and work with them for one handover session if that is needed. This helps you to have a smooth transfer of your care from one therapist to another. If this is not possible because you are moving far away, we will supply detailed written information to your new therapist and offer to discuss your care with them by telephone if needed.

We accept referrals from a health or education professional such as your Health Visitor, GP or Teacher. The Gem Centre receives and allocates referrals into this service. Referral can be made by letter or on a referral form which are available at all our health centres.

Record Last Updated on: 18/01/2022

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