inTouch Home Care provides professional care workers who deliver compassionate and friendly support to clients who wish to remain at home and need support to do so.
The agency provides services that include, but are not limited to, caring for people with complex needs, support with daily living activities, or to provide company and companionship.
Home care can be short or long-term consist of once a week visits, daily visits or round-the-clock support.
The team of care workers can provide personal care, community activities and appointments, meal preparation, light domestic assistance, dementia care, care for people with physical disabilities and learning disabilities, autism, behaviour that may challenge, end-of-life care and hospital reablement.
Compliance is key for inTouch to be able to offer a committed and safe service. All care workers have a face to face interview, math and English assessments, two references, competency questions, enhanced DBS, ID checks and confirmation of the right to work in the UK, plus 5 days induction training in line with the care certificate, with assessments throughout the training.
All of our services have recently been inspected and rated as 'good' with the CQC.
The team of community assessors visit the clients and care workers on a regular basis, carrying out assessments including medication, moving and handling and workplace assessments, in addition to care planning and reviews.
It is essential that the client is at the centre of all communication, including reviews and care planning so staff can provide the care services with the client's wishes and requirements.
For further information please contact us or visit our website.