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Wolverhampton Information Network

The Haven Wolverhampton

The Haven Wolverhampton is a charitable organisation which provides both practical and emotional support services to women and children who are affected by domestic abuse and homelessness. Established over forty five years ago, we provide a holistic service through a range of both practical and emotional support services to help you move forward and begin a life free from abuse.  Our services include:

  • 24 Hour Emergency Temporary Accommodation
  • Move on Accommodation
  • We support women & dependent children who are faced with Domestic Abuse or  homelessness
  • 24 Hour Helpline – 08000 194 400
  • Live chat facility via the Haven website from 9.00am - 5.00pm Monday to Friday 
  • You Matter – is a dedicated early intervention website designed by women for women.
  • Counselling Services - (Mon, Wed, Thurs, Friday 9am–2pm)
  • Community, Advocacy, Resettlement and Outreach Support
  • Financial support and specialist advice for those experiencing financial difficulty due to domestic abuse
  • Children’s and Young People’s Service working with children from 0-16
  • Drop in Hub – a place where women can drop in for advice, access support groups and workshops
  • Specialist sexual violence service (ISVA or support group)
  • Specialist BAME IDVA
  • Specialist Young Persons IDVA
  • Specialist CHISVA – supporting children and young people who have experienced rape, sexual abuse or exploitation
  • Women’s programmes including the Freedom Programme, Power 2 Change, McEwan and the Dolphin programme
  • Training for external organisations, Haven staff and volunteers

In an emergency situation you should always call 999.

Your safety is our main concern.

Who to contact

Contact Name
Kulvinder Kaur
Contact Position
Helpline Manager
Office: 01902 904677
24 Hour Helpline – 08000 194 400
Counselling helpline - 08000 308 345
The Haven Wolverhampton

Where to go

The Haven
18 Waterloo Road
West Midlands

Time / Date Details

When is it on
24 Hour telephone support is available for those in need

Other Details


Age Ranges
Referral required
Referral Details

Our 24 Hour telephone support is available for those in need of an urgent response or in-depth emotional support on our free from landline helpline noted above.  Women may self refer or be referred from an external agency.

Please note that emails are monitored from Monday to Friday between 9am and 5pm. When you email the helpline it is very important that you specify when and if it is safe to respond and to which email address.

Your safety is our main concern.

Record Last Updated on: 09/12/2022

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