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Wolverhampton Information Network

Shoes and Insoles

In what circumstances would this equipment be provided?

If there is a a biomechanical or neurological need.

Where is this equipment used?

This would be dependent on the patient's needs.

Who does this equipment belong to?

If the footwear belongs to the patient  they would remain the property of the patient, if the shoes are prescribed they would belong to the Royal Wolverhampton NHS Trust.

Typical Lifespan of equipment

The lifespan of this equipment would depend on the patient.

Will the equipment be provided new or recycled?

Equipment provided will be recycled.

Is demonstration or training required prior to use?

The patient and their parent/guardian will be advised how to don/doff the item, when to wear it and how to contact orthotics should they have any queries.

Is regular maintenance required?

No, but regular reviews are required to ensure the item still fits and is still meeting treatment goals.

Who is responsible for maintenance of equipment?

The orthotics service is responsible for reviewing the patient's orthotic needs.

How is maintenance undertaken?

Regular reviews, this is patient dependant but is usually every 6 months.

Is regular cleaning required?


Who is responsible for cleaning of equipment?

Patient or their guardian.

How often should the equipment be reviewed?

Every 6 months but may be more or less dependant on the patient's needs.

Who should review the equipment?

The orthotics service.

Are regular reviews and maintenance currently undertaken?


What happens when the equipment is no longer suitable or required?

The adaptation can often be removed by the orthotics department and the footwear can be used as normal.

Is insurance required?


Who to contact

Contact Position
Orthotics Service
01902 694082
Orthotics Service

Other Details


This item is provided from the orthotics budget.


Age Ranges
No age restriction
Referral required
Referral Details

Who can make referrals for assessment for equiment?

All Royal Wolverhampton NHS Trust Consultants, AHPs, nursing staff and GPs.

How is assessment accessed?

Via a referral to the orthotics service.

How is need assessed?

Need is assessed during an assessment by our orthotist.

How long will the assessment take and when will be the equipment be provided?

An assessment will take approximately 20 minutes, depending on the complexity of the patient. The routine waiting time for an orthotics appointment is 3-4 weeks.  Footwear adaptations can take up to 10 working days to manufacture. Average length of time from assessment to fitting for of footwear adaptations is 4-5 weeks.

Will equipment be provided new or recycled?

Equipment of this type will be provided new.

How is equipment provided?

Equipment will be fitted by an orthotist. 

Record Last Updated on: 01/04/2020

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