FirstStop Advice is an independent, impartial and free service offering advice and information to older people, their families and carers about housing and care options for later life.
The service is provided by Elderly Accommodation Counsel (EAC) in partnership with a number of other national and local organisations, and brings together a wealth of expertise to help older people explore the options and choices open to them. We can provide specialist help on any aspect of care, support or housing for elderly people, including financial issues as well as statutory rights and entitlements.
We aim to help you get the help or care you need to live as independently and comfortably as possible. Whether you want to remain living where you are now, or to move to somewhere that suits you better.
Our website provides information and resources for:
- Older people – about what FirstStop can do for you, and how to access it;
- Advice service providers – to help you develop your services for older people;
- Service commissioners – to explain what FirstStop can and could offer in your area
For further information please visit our national advice line. You can also search the website for details of Black Country Housing Group, who are the local partnership contact agent for the West Midlands.