Skip to main content
Wolverhampton Information Network

The Silver Line

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week, 365 days of the year.  We are always open when other services are closed.

We also offer telephone friendship where we match volunteers with older people based on their interests,  facilitated group calls, and help to connect people with local services in their area. Since launching in November 2015, the team has worked on issues ranging from housing and health, to finding lunch clubs and even financial concerns.

The Silver Line Helpline – 0800 4 70 80 90. The Silver Line is the only confidential, free helpline for older people across the UK open every day and night of the year. Our specially trained helpline team can

  • Offer information, friendship and advice
  • Link callers to local groups and services
  • Offer regular friendship calls
  • Protect and support older people who are suffering abuse and neglect

Callers are free to express their feelings, and describe their lives honestly, and can trust us to respect their privacy. In cases of abuse or neglect, with the callers’ permission, we will involve specialist safeguarding organisations such as Action on Elder Abuse or the appropriate social services team.

Who to contact

Helpline – 0800 470 8090
Mobile number – 0300 470 8090
The Silver Line

Where to go

Head Office
Tavis House
1-6 Tavistock Square

Time / Date Details

When is it on
Office hours: Monday to Friday 9am-5pm
Session Information
Phonelines are open 24 hours a day - 365 days a year.

Other Details


Age Ranges
55 and over
Referral required

Record Last Updated on: 26/10/2020

Back to top