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Wolverhampton Information Network

Memory Matters

Do you have moments when you just can’t remember someone’s name?
Are you concerned about your relative or friend, who seems to be getting more forgetful?

If the answer is yes, then Memory Matters could help.

You can contact Memory Matters by telephone to have an informal chat, regarding your Memory concerns or if you care for someone with memory concerns, you can give us a call. Advice and guidance is available, with connections to community groups and activities.

Memory Matters offers support  and guidance to people who are concerned about their memory. It is also aimed at relatives or friends that have concerns about someone, and want to find out more information about the support available.

Our telephone support is easily accessible and trained professionals are on hand to signpost and offer advice and information.

 The team can offer guidance and support about the following;

  • Initial contact with GP and the importance of early diagnosis
  • Improving the home environment
  • Encouraging an active mind/hobbies
  • Stimulating active social life through support groups in the community
  • Healthy diet and nutrition
  • Telecare equipment/Assistive technology solutions to remain independent for as long as possible
  • Support for Carers
  • Information & Signposting to relevant organisations.

Telephone support is provided via a Community Support worker, who can offer general advice and information about support groups and health and well-being. The call offers a unique opportunity for the person experiencing memory difficulties or the family member/carer to speak openly regarding their concerns about what the future may hold and what support is available both medically and socially. Friendly, professional staff will explain the process of assessment and the support that is available from memory services.

  • For more details about the service please contact the Community Support Service.
  • In the downloads section of this page, you will find two useful advice guides on what to do if you/a loved one is getting forgetful or needs some additional care.

 Please refer to the related links section at the bottom of this page for additional details.

Who to contact

Contact Name
Joanne Evans
01902 553445
Community Support Service

Where to go


Currently we offer one to one phone calls, offering advice and guidance.

Time / Date Details

When is it on
Monday - Friday 10.00am - 4.00pm

Other Details


Age Ranges
Age Range - adults over 18
Referral required

Record Last Updated on: 01/02/2023

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