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Wolverhampton Information Network

Digital Buddies Network

Wolverhampton Voluntary Sector Council (WVSC) Volunteer Centre is partnering with other organisations in Wolverhampton to create a Digital Buddies network, aimed at recruiting volunteers who will help people to practise and build confidence in improving their digital / IT skills.

What are Digital Buddies?

As society moves to more digital and online access, many people can potentially feel left behind. They may not have the basic digital or IT skills that can help them in day to day living, including not being able to use social media to help them keep in touch with friends and family or join groups.

We hope to offer support to people by pairing them with a buddy to help them to develop their confidence and ability with all things IT related. In line with our Safer Recruitment policies, a DBS check will be undertaken for this role. The ‘buddy’ bit is important too; some people may want to talk more generally in addition to being supported to use their equipment.

Skills, experience and qualities required

  • The most important qualities are enthusiasm, a willingness to learn and reliability
  • Friendly and able to build rapport with people
  • Open minded and non-judgemental
  • Patient
  • Good listening and communication skills
  • To be able to use some social media platforms and software packages – we will match your skills and interests to the peoples’ needs and there is no expectation that you will be an IT ‘expert’.
  • Experience of helping people to use digital or IT equipment would be ideal but not essential (training and support will be provided)
  • Open to learning and be able to reflect on experiences
  • A commitment to Wolverhampton Voluntary Sector Council’s policies and procedures, especially around confidentiality, safeguarding and equal opportunities.

When and where

Hours to suit, initially by telephone / online, and once safe to do so in community settings, libraries and cafes.

Find out more & become a Digital Buddy

For more information, please contact Pete Emms on pemms@wolverhamptonvsc.org.uk or call the WVSC on 01902 773 761.

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