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Wolverhampton Information Network

Helpline support for residents

Residents can continue to get help and support through Wolverhampton’s Stay Safe Be Kind Covid-19 helpline.

The helpline, a joint initiative between the City of Wolverhampton Council, Wolverhampton Homes and Citizens Advice Wolverhampton, is open to anyone who is experiencing difficulties as a result of the pandemic.

Callers can receive help and advice on variety of issues including financial hardship, debt issues, risk of homelessness, access to benefits, family support and more.

If either you or a vulnerable resident needs support then please email or call 01902 290241.

The helpline is open Mondays to Fridays 9am to 5pm. 

The latest information and guidance around coronavirus is available at GOV.UK and on the council’s own coronavirus pages. Further details and the answers to frequently asked questions, are available at Covid Alert.  

Symptoms of Covid-19 include a fever, a new, continuous cough and loss or change to a person’s sense of taste and smell. To book a test, visit GOV.UK or call 119. 

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